Donkey Support vs Frostbyte (2026)

Donkey Support

https://donkey.support

Provide your customers support through a Slack/Discord or Telegram thread. No need for another support inbox. Just reply to customers from the apps you already use. --- Site Content --- Donkey Support Features Integrations Pricing Get Started 🎉 Now with a free tier! Support chat that lives in your Discord Server Add a lightweight widget to your app. Reply from Slack, Discord, or Telegram threads, and automatically follow up by email when replies go unseen. Start for free See how it works Be an early adopter — join the herd Open Donkey Support We reply fast! 👋 Hi there! How can we help? Type a message... 🎉 Free to use ⚡ 5-min setup 🔐 Signed metadata 📬 Missed-reply emails 💬 Slack, Discord & Telegram How it works Get up and running in minutes, not days. No complex configuration required. 1 📦 Embed the widget Add a simple script tag or React component to your app. Customize colors and branding to match your style. 2 🔗 Connect your platform Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically. 3 💬 Reply from threads Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time. Why solo builders love it Support shouldn't be complicated. We built Donkey Support for people who do support themselves. ⚡ Lightning fast replies Reply from Slack, Discord, or Telegram the moment a message comes in. No context switching, no app hopping. 🎯 Simple by design No complex ticket systems, no bloated dashboards. Just conversations that flow naturally. 📥 One inbox Keep all your support in the tool you already use every day. Slack, Discord, or Telegram - your choice. 💰 Affordable for solo builders No per-seat pricing. No enterprise minimums. Built for solopreneurs and small teams. Everything you need, nothing you don't Powerful features without the complexity. Built for builders who want simple support and reliable follow-up. Branding Widget customization Match your brand perfectly. Set your company name, greeting text, profile picture, and pick primary and accent colors that fit your style. Profile Picture Primary Color Accent Color Trust Trusted visitor context Know who you're talking to with email, name, and custom metadata. Add a signed metadata token so agents can trust the context they see. 👤 Sarah Chen [email protected] Plan: Pro User ID: usr_abc123 Automation Automatic missed-reply follow-ups If a visitor doesn't see your agent reply, Donkey Support sends a branded email nudge automatically and tracks delivery status. Follow-up activity Agent reply unseen waiting Email follow-up sent sent Delivery logged delivered Reply where you already work Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard. Slack Integration Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly. ✓ One-click OAuth install ✓ Tickets as Slack threads ✓ Reply syncs to widget ✓ Toggle ticket status Discord Integration Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync. ✓ Easy bot installation ✓ Tickets as Discord threads ✓ Reply syncs to widget ✓ Toggle ticket status Telegram Integration Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync. ✓ Simple bot setup ✓ Tickets as message threads ✓ Reply syncs to widget ✓ Toggle ticket status 💡 Choose one integration at a time. Switch anytime. Developer friendly Integrate in minutes Simple APIs. Clear docs. Add signed metadata when you need verified context. Script tag Drop this into your HTML and you're done. <script > window.SupportWidget = { accountId: "YOUR_ACCOUNT_ID" , }; </script > <script async src = "https://app.donkey.support/widget/loader.js" > </script > React component Full TypeScript support with visitor identification. import { SupportWidget } from "./SupportWidget" function App() { return ( <SupportWidget accountId= "YOUR_ACCOUNT_ID" email= "[email protected]" name= "Jane Doe" metadata ={{ plan: "pro" , userId: "usr_123" }} /> ) } Built right Security & automation Simple doesn't mean insecure. Verify visitor context and automate follow-ups with clear delivery visibility. 🔒 Allowed domains Restrict where your widget can be embedded with a domain allowlist. 🔐 Signed metadata tokens Verify visitor metadata with HS256 tokens so unsigned context can be ignored when signing is enabled. 📜 Email delivery logs Track follow-up sends and statuses so you can debug delivery issues fast. 🏢 Multi-tenant isolation Your data is isolated. Accounts are completely separated. Webhook events ticket.created New conversation started message.created New message sent ticket.updated Status changed All events include timestamp, ticket data, and can trigger your automations. Pro launch offer: First 3 months at $0.99/mo Start free, upgrade when ready No per-seat pricing. No hidden fees. Get started at no cost. Free forever Freemium Everything you need to get started $0 /mo Free forever ✓ Slack, Discord, or Telegram integration ✓ Basic widget customization ✓ Visitor identification ✓ Up to 3 domains ✓ Unlimited tickets ✓ "Powered by Donkey Support" badge Start free Most flexible Pro Monthly For builders who want more control $ 2.99 /mo $0.99 /mo for first 3 months ✓ Everything in Freemium ✓ Unlimited domains ✓ No widget branding ✓ Webhooks ✓ Extended customization (operator images) Go Pro Best Value Pro Yearly Best value for committed builders $20 /year Just $ 1.67 /month ✓ Everything in Pro Monthly ✓ Priority support ✓ Save 44% compared to monthly Save 44% Now Questions? Open a support chat through the widget! Why choose Donkey Support ? See how we compare to alternatives. Feature Donkey Support That's us! Big Helpdesk Shared Inbox DIY Build Pricing Free $50+/seat/mo $15+/seat/mo Dev time Setup time 5 minutes Days to weeks Hours Weeks+ Complexity Simple Complex Medium You maintain it Where you reply Slack/Discord/Telegram Custom dashboard Email only Whatever you build Donkey Support That's us! Pricing Free Setup time 5 minutes Complexity Simple Where you reply Slack/Discord/Telegram Big Helpdesk Pricing $50+/seat/mo Setup time Days to weeks Complexity Complex Where you reply Custom dashboard Shared Inbox Pricing $15+/seat/mo Setup time Hours Complexity Medium Where you reply Email only DIY Build Pricing Dev time Setup time Weeks+ Complexity You maintain it Where you reply Whatever you build Frequently asked questions Got questions? We've got answers. How do I install the widget? Can I use multiple platforms like Slack, Discord, and Telegram? What's included in the free plan? What do I get with Pro? How does the message sync work? Can I customize the widget appearance? Ready to launch ? Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically follow up when visitors miss your reply. Start free Learn more Or upgrade to Pro for $0.99/mo Donkey Support Built with ❤️ for indie builders Features Pricing FAQ Terms Privacy © 2026 Donkey Support

Frostbyte

https://getfrostbyte.dev

A lightweight project planner, designed for developers. --- Site Content --- Frostbyte Features How it works Pricing Changelog Contact Log in Get started Product Features Releases Areas GitHub integration Bug reporter How it works Pricing Get started Create free account Start free trial Log in Plan less. Build more. Ship your app faster. Frostbyte is project planning without the overhead. Designed for developers want to build high-quality products. Create free account See the product Dashboard How it works Planning should never be the bottleneck Here's how Frostbyte gets you from idea to shipped in four steps: 1 Create a project Mobile App, SaaS Platform 2 Define releases MVP, 1.1.0, 2.0.0 3 Set up areas Auth, API, Payments 4 Plan and ship Features, Bugs, Improvements Releases Ship in versions, not chaos Define what releases next and keep scope under control. Plan submissions, hotfixes, and rollouts with clear scope. Plan patches and content drops with progress you can trust. 1.1.0 Target: December 19, 2025 3/8 Polish onboarding, permissions, and core workflows for the first full release. 8 Total Tasks 3 Open 2 In Progress 3 Done 1.2.0 Target: March 21, 2026 0/1 Launch billing and plan management, plus a tighter sign-in experience. 1 Total Tasks 1 Open 0 In Progress 0 Done MVP Launched: October 1, 2024 3/3 Core board, releases, and areas — enough to plan and start shipping. 3 Total Tasks 0 Open 0 In Progress 3 Done 2.4.0 Target: January 30, 2026 5/9 Offline sync, notifications, and authentication improvements for the next store submission. 9 Total Tasks 2 Open 2 In Progress 5 Done 2.5.0 Target: April 12, 2026 0/3 Onboarding refresh, subscription entitlements, and polish for a broader rollout. 3 Total Tasks 3 Open 0 In Progress 0 Done 2.3.0 Shipped: November 7, 2025 6/6 Stability pass, distribution automation, and core UX fixes shipped to production. 6 Total Tasks 0 Open 0 In Progress 6 Done 0.9.0 Target: February 14, 2026 4/10 Movement polish, UI improvements, and the next playtest build. 10 Total Tasks 3 Open 3 In Progress 4 Done 0.9.1 Target: March 2, 2026 0/2 Hotfix patch for crashes, input issues, and platform edge cases. 2 Total Tasks 2 Open 0 In Progress 0 Done 0.8.0 Shipped: October 3, 2025 7/7 Content pass, performance improvements, and a polished alpha build. 7 Total Tasks 0 Open 0 In Progress 7 Done Why Frostbyte Your backlog, organised by what matters Kanban columns organise tasks by release, so you know exactly what ships and when. To Do 3 GitHub OAuth sign-in Let teams sign in with GitHub and link existing accounts. Add fallback login for admin recovery. Feature Auth 1.3.0 Stripe billing + plans Add Stripe Checkout, proration rules, and invoice history. Handle failed payments with dunning retries. Feature Billing 1.4.0 Dashboard chart flicker Fix render jitter when resizing or switching time ranges. Reduce layout reflow on heavy datasets. Bug Frontend 1.3.1 Add task In Progress 2 Background job retries Retry failed jobs with backoff. Alert when queues stall. Improvement Platform 1.2.0 2/4 API rate limiting + audit logs Protect endpoints with per-key limits and burst control. Log key events with searchable filters. Feature API 1.3.0 1/3 Add task Done 3 CSV import for existing backlogs Bring spreadsheets in with a guided mapping step and validation preview. Save templates for repeated imports. Improvement Platform MVP Usage analytics dashboard Track activation, retention, and revenue across cohorts. Export charts for reporting. Feature Data 1.1.0 Release progress overview See open, in progress, and done counts by release. Flag risky scope early. Feature Platform MVP Add task Typed tasks Features, bugs, and improvements. Surface context Group work by screens, services, or platform. Release tracking Plan submissions, hotfixes, and rollout notes. Areas Map work to your codebase Break work into areas that match your architecture, not a generic template. Auth Login, sessions, permissions, invites, and team management. 1.1.0 Progress 0/1 tasks 6 Total Tasks 2 Open API Endpoints, webhooks, background jobs, and third-party integrations. 1.1.0 Progress 0/1 tasks 8 Total Tasks 3 Open Billing Subscriptions, usage limits, invoicing, and payments. 1.1.0 Progress 1/1 tasks 4 Total Tasks 1 Open Platform CI, observability, migrations, and the work that keeps things stable. 1.1.0 Progress 1/2 tasks 5 Total Tasks 2 Open Frontend User interfaces, client-side logic, and user experience. 1.1.0 Progress 0/0 tasks 3 Total Tasks 1 Open Data Analytics pipelines, reporting, and dashboards for your team. 1.1.0 Progress 0/1 tasks 3 Total Tasks 1 Open GitHub Integration Link commits and PRs to tasks automatically Reference tasks in your commits, track progress in GitHub, auto-close on merge. Reference in commits Use #123 in commit titles to link tasks → Track in pull requests PRs show up in task details with status → Auto-close on merge Use Fixes #123 to close tasks when PR merges Commit message $ git commit -m "Fix login timeout issue #42 " Pull request title Fixes #42 - Add session timeout handling Multiple tasks $ git commit -m "Update API #12 and docs #13 " Result in Frostbyte Commit a3f2c1b linked to task #42 PR #54 linked to task #42 Commit b2d45e7 linked to task #12 and #13 Task #42 closed when PR #54 merged Automatic linking Commits and PRs link to tasks automatically—no manual work Smart auto-close Keywords like Fixes , Closes , Resolves trigger task closure Full context See all linked commits, PRs, and their status in each task Comparison Built and designed for developers Frostbyte gives you the structure you need, without the bloat you don't. Frostbyte Minimal, fast, dev-first planning. 5 minute setup Release-first planning Native GitHub integration Per-account pricing Linear Polished product tool with per-user costs. Per-user pricing adds up Cycles, not releases More features than needed Complex roadmap tools Jira Enterprise tool with complexity overhead. Hours of configuration Bloated with features Overkill for small teams Workflow theatre Trello Generic kanban board for any use case. No built-in structure Requires Power-Ups Not for dev teams Too flexible, no defaults Pricing Pay per account, not per user Start free, no credit card required. Upgrade when you're ready. Save up to 25% with yearly billing Monthly Yearly Free $0 forever For solo developers starting out Get started for free What's included 1 project 3 collaborators per project 250 active tasks 5 Areas & Releases per project Real-time collaboration Basic $6 /month For small teams building products Start free trial Everything in Free, plus 5 projects 10 collaborators per project Unlimited active tasks Unlimited Areas & Releases GitHub integration Public bug reporter PDF export Email support Pro $14 /month For teams that ship multiple projects Start free trial Everything in Basic, plus Unlimited projects & tasks Unlimited collaborators Feedback Hub Public project roadmap Release notes Coming soon Custom branding Coming soon Embeddable widgets Coming soon Priority support Enterprise Contact us For large organisations Contact sales Everything in Pro, plus SSO & SAML Advanced permissions Custom integrations Custom invoicing Personalised onboarding Priority support Trusted by development teams at and 100+ other teams and developers Ready to ship? Plan less. Build more. Frostbyte keeps your roadmap light and your team focused. See the flow in our docs . Create free account Log in Frostbyte A lightweight project planner for developers. Product Features How it works Pricing Roadmap Resources Documentation Changelog Support Feedback Company Why Frostbyte Alternatives About Contact © 2026 Frostbyte. Built for developers. Privacy Terms