Donkey Support vs QR Feedback (2026)

Donkey Support

https://donkey.support

Provide your customers support through a Slack/Discord or Telegram thread. No need for another support inbox. Just reply to customers from the apps you already use. --- Site Content --- Donkey Support Features Integrations Pricing Get Started 🎉 Now with a free tier! Support chat that lives in your Discord Server Add a lightweight widget to your app. Reply from Slack, Discord, or Telegram threads, and automatically follow up by email when replies go unseen. Start for free See how it works Be an early adopter — join the herd Open Donkey Support We reply fast! 👋 Hi there! How can we help? Type a message... 🎉 Free to use ⚡ 5-min setup 🔐 Signed metadata 📬 Missed-reply emails 💬 Slack, Discord & Telegram How it works Get up and running in minutes, not days. No complex configuration required. 1 📦 Embed the widget Add a simple script tag or React component to your app. Customize colors and branding to match your style. 2 🔗 Connect your platform Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically. 3 💬 Reply from threads Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time. Why solo builders love it Support shouldn't be complicated. We built Donkey Support for people who do support themselves. ⚡ Lightning fast replies Reply from Slack, Discord, or Telegram the moment a message comes in. No context switching, no app hopping. 🎯 Simple by design No complex ticket systems, no bloated dashboards. Just conversations that flow naturally. 📥 One inbox Keep all your support in the tool you already use every day. Slack, Discord, or Telegram - your choice. 💰 Affordable for solo builders No per-seat pricing. No enterprise minimums. Built for solopreneurs and small teams. Everything you need, nothing you don't Powerful features without the complexity. Built for builders who want simple support and reliable follow-up. Branding Widget customization Match your brand perfectly. Set your company name, greeting text, profile picture, and pick primary and accent colors that fit your style. Profile Picture Primary Color Accent Color Trust Trusted visitor context Know who you're talking to with email, name, and custom metadata. Add a signed metadata token so agents can trust the context they see. 👤 Sarah Chen [email protected] Plan: Pro User ID: usr_abc123 Automation Automatic missed-reply follow-ups If a visitor doesn't see your agent reply, Donkey Support sends a branded email nudge automatically and tracks delivery status. Follow-up activity Agent reply unseen waiting Email follow-up sent sent Delivery logged delivered Reply where you already work Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard. Slack Integration Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly. ✓ One-click OAuth install ✓ Tickets as Slack threads ✓ Reply syncs to widget ✓ Toggle ticket status Discord Integration Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync. ✓ Easy bot installation ✓ Tickets as Discord threads ✓ Reply syncs to widget ✓ Toggle ticket status Telegram Integration Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync. ✓ Simple bot setup ✓ Tickets as message threads ✓ Reply syncs to widget ✓ Toggle ticket status 💡 Choose one integration at a time. Switch anytime. Developer friendly Integrate in minutes Simple APIs. Clear docs. Add signed metadata when you need verified context. Script tag Drop this into your HTML and you're done. <script > window.SupportWidget = { accountId: "YOUR_ACCOUNT_ID" , }; </script > <script async src = "https://app.donkey.support/widget/loader.js" > </script > React component Full TypeScript support with visitor identification. import { SupportWidget } from "./SupportWidget" function App() { return ( <SupportWidget accountId= "YOUR_ACCOUNT_ID" email= "[email protected]" name= "Jane Doe" metadata ={{ plan: "pro" , userId: "usr_123" }} /> ) } Built right Security & automation Simple doesn't mean insecure. Verify visitor context and automate follow-ups with clear delivery visibility. 🔒 Allowed domains Restrict where your widget can be embedded with a domain allowlist. 🔐 Signed metadata tokens Verify visitor metadata with HS256 tokens so unsigned context can be ignored when signing is enabled. 📜 Email delivery logs Track follow-up sends and statuses so you can debug delivery issues fast. 🏢 Multi-tenant isolation Your data is isolated. Accounts are completely separated. Webhook events ticket.created New conversation started message.created New message sent ticket.updated Status changed All events include timestamp, ticket data, and can trigger your automations. Pro launch offer: First 3 months at $0.99/mo Start free, upgrade when ready No per-seat pricing. No hidden fees. Get started at no cost. Free forever Freemium Everything you need to get started $0 /mo Free forever ✓ Slack, Discord, or Telegram integration ✓ Basic widget customization ✓ Visitor identification ✓ Up to 3 domains ✓ Unlimited tickets ✓ "Powered by Donkey Support" badge Start free Most flexible Pro Monthly For builders who want more control $ 2.99 /mo $0.99 /mo for first 3 months ✓ Everything in Freemium ✓ Unlimited domains ✓ No widget branding ✓ Webhooks ✓ Extended customization (operator images) Go Pro Best Value Pro Yearly Best value for committed builders $20 /year Just $ 1.67 /month ✓ Everything in Pro Monthly ✓ Priority support ✓ Save 44% compared to monthly Save 44% Now Questions? Open a support chat through the widget! Why choose Donkey Support ? See how we compare to alternatives. Feature Donkey Support That's us! Big Helpdesk Shared Inbox DIY Build Pricing Free $50+/seat/mo $15+/seat/mo Dev time Setup time 5 minutes Days to weeks Hours Weeks+ Complexity Simple Complex Medium You maintain it Where you reply Slack/Discord/Telegram Custom dashboard Email only Whatever you build Donkey Support That's us! Pricing Free Setup time 5 minutes Complexity Simple Where you reply Slack/Discord/Telegram Big Helpdesk Pricing $50+/seat/mo Setup time Days to weeks Complexity Complex Where you reply Custom dashboard Shared Inbox Pricing $15+/seat/mo Setup time Hours Complexity Medium Where you reply Email only DIY Build Pricing Dev time Setup time Weeks+ Complexity You maintain it Where you reply Whatever you build Frequently asked questions Got questions? We've got answers. How do I install the widget? Can I use multiple platforms like Slack, Discord, and Telegram? What's included in the free plan? What do I get with Pro? How does the message sync work? Can I customize the widget appearance? Ready to launch ? Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically follow up when visitors miss your reply. Start free Learn more Or upgrade to Pro for $0.99/mo Donkey Support Built with ❤️ for indie builders Features Pricing FAQ Terms Privacy © 2026 Donkey Support

QR Feedback

https://www.qrfeedback.app

Get honest customer feedback with a simple QR code --- Site Content --- Get honest customer feedback with a simple QR code Increase customer satisfaction Get started for free Or Login Discover Insights Make data-driven decisions with confidence. Customer Relations Work together with your customers to improve your service and reward quality feedback. Actionable Feedback Get insights on customer experience and take action on feedback. Sentiment Analysis Monitor and analyze customer feedback and ensure the well being of your business. Powerful and Easy to Use Everything you need to collect and manage customer feedback effectively Analytics Dashboard Track scans, responses, and completion rates with our intuitive analytics dashboard. Form Builder Design beautiful feedback forms with ratings, emoji reactions, and custom questions. Custom QR Code Generator Create branded QR codes with custom designs, logos, and colors to match your business identity. Response Management View and analyze customer feedback in real-time with our organized response interface. How It Works Create a Form Design your survey with custom questions tailored to your needs. Design QR Code Generate a unique QR code that links directly to your survey form. Print Print your custom QR codes and place them anywhere to get feedback. Get Responses Collect and analyze survey responses in real-time. Simple, Transparent Pricing Choose the perfect plan for your business. Start free and upgrade as you grow. Basic Free 10 responses per month 1 form AI insights Get Started Free Most Popular Growth $3.99 / month 100 responses / month 2 forms AI insights Choose Plan Business $7.99 / month 1000 responses / month 5 forms AI insights (coming soon) Choose Plan All plans include unlimited QR code generation and basic analytics. No setup fees. Cancel anytime. Get started now © 2026 QR Feedback [email protected] · Built by Phil · Terms · Privacy