What is Customer Support?
Definition
Help desk, chat bots, and customer service platforms
16
Tools Listed
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Votes Cast
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Top Win Rate
Top Customer Support Tools
View All RankingsMaster your help desk with Moonsail. Get actionable insights into technician performance and pinpoint exactly where coaching is needed to improve.
Sentric: Unlock deeper customer insights and build stronger connections with the platform designed to help you truly understand your audience.
Master your CX with SuccessCX. We optimize Zendesk, deploy AI agents, and automate workflows to boost CSAT while cutting support costs. Elevate now.
Scale your support with PaperChat: The AI assistant that fits your workflow with unlimited CRM integrations. Turn conversations into growth.
Effortless AI customer support at your fingertips. Simplify your service and delight customers instantly with 99helpers.com.
A lightweight digital token & display system for small businesses. No queues, no shouting names — just clear tokens and calm waiting.
Backreply lets your team reply to Intercom conversations directly from Slack threads — with smart routing, one-click actions and no extra seats needed
Its a free customer support widget to chat with your customers through Slack, Discord, or Telegram threads.
Related Terms
Best Customer Support Tools
Community-ranked customer support tools
Customer Support Examples
Real product examples with screenshots
Compare Tools
Head-to-head product comparisons
Understanding Customer Support
Help desk, chat bots, and customer service platforms This category encompasses 16 products in our database, ranked by real user votes from community tournaments.
Notable Customer Support Products
- Moonsail: Master your help desk with Moonsail. Get actionable insights into technician performance and pinpoint exactly where coaching is needed to improve.
- Docuyond: Turn Support Questions into Instant Answers with a simple & accurate chatbot
- Sentric: Sentric: Unlock deeper customer insights and build stronger connections with the platform designed to help you truly understand your audience.
- SuccessCX: Master your CX with SuccessCX. We optimize Zendesk, deploy AI agents, and automate workflows to boost CSAT while cutting support costs. Elevate now.
- PaperChat: Scale your support with PaperChat: The AI assistant that fits your workflow with unlimited CRM integrations. Turn conversations into growth.
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See the best tools by category for all rankings. Browse other terms in our glossary. Or check the leaderboard for top-performing tools across all categories.